Showing posts with label agency plan. Show all posts
Showing posts with label agency plan. Show all posts

"Have publishers already lost the war over agency pricing?"

Are publishers who raised e-book pricing the past year losing the ebook-pricing war?   I'd like to think so.

 The blog article's subject title is from the headline on the article by Philip Jones at Futurebook.net commenting on the higher-priced e-books not appearing very much in Amazon's topmost besteller lists (UK).

  Actually, he's commenting on The Guardian's article by Sam Jordison on "EU anger over ebook deal suggests hard times ahead for publishers."

  Describing again (1) the circumstances leading to the use of Apple's "Agency Plan" by the Big5 (and now Big6) publishers, which raised e-book prices by 30-50% average, this last year, and (2) the raids by the European Commission on publishing houses in the UK to investigate possible anti-trust violations, seizing not only paperwork but also "smart phones and laptops from senior executives," the Guardian's Jordison sides with the publishers against what he describes as a monopolist Amazon against angelic publishers who are just trying "to get a good deal for everyone."

  They do, however, have the sense to see a valid point in the complaint "The only reality we readers know is that we want to buy the book but can't."

  They continue, nevertheless, "But the fact that customers have a distorted view of how much ebooks should cost is hardly the publishers' fault.  Especially since a new breed of "self-published" authors are starting to sell millions of the things at $0.99 or less on Amazon – which casts an interesting light on the recent declarations about ebooks outselling paper books."

  Imagine that!  But then, new technology has been a problem through the ages for those wedded to older technology and unwilling to adjust to it.

Futurebook's article
Philip Jones thinks that Sam Jordison is an advocate of publishers setting of bookseller prices "but he is concerned that publishers may lose the battle legally, and that they have already lost the battle in the hearts of the consumers."  

Yes, and Jordison might do a bit more wondering about why that is so, and it's not just about pricing.  It also says a lot about what publishers think of their reading customers.  I've seen publisher statements (and reprinted them) that anyone well-off enough to buy an e-reader can afford the high book prices.  (Thanks to Joe Besser for the correction.)

 In marking books up by almost 50% when new, and also OVER the price of their paper back copies too often, they display a real disdain for e-book customers who are expected to spend almost as much OR MORE on a product that cannot be resold, and in most cases still cannot be lent to anyone.

  This goes against the traditional attitude toward books.  The publishers prohibit, for the most part, lending as is normal with paper books, and prohibit entirely re-selling the books.  Yet they price them higher than paperback books, and often only a few dollars less than a hardcover.  And now they're targeting libraries, with e-books to be disabled after x number of loans.  And the latter is with publishers willing to lend e-books at all to public libraries.  Macmillian and Simon & Schuster won't.  Jones points out:
'... publishers such as Hachette, Harper, Penguin, and Simon & Schuster, should be getting their titles into the Kindle charts, even at higher prices.  But I just checked the hourly Kindle chart, and there are no agency priced books in the top 20.  The highest placed title is David Nicholls' One Day (Hodder/Hachette), which also happens to be the fourth most expensive Kindle Edition in the current top 50.

Furthermore, and this is even more worrying.  The average price of paid-for books in Amazon's Kindle top 50 chart today is £1.79.  It is little wonder Guardian commentators [people commenting on the article] think e-books should cost less than agency publishers are making them available: they do.

Read some of the reviews appended to those self-published titles in the Kindle chart, and we could be forgiven for thinking that price has superceded quality in the minds of Kindle users.  This is not just worrying it is tragic.  Agency publishers have a limited period of time to prove Amazon wrong by getting their titles up the Kindle bestseller chart, before the OFT rules one way or another. The concern must be that by then, the war may already have been lost. '

His numbers are from the Amazon UK Kindle store, but in the U.S. the UK site's Kindle book pricing is not displayed except in the Bestseller listings.

Actually, there ARE e-reader customers who give cost a very high weight in the economy we're in today.  Many are also finding quality writing although they may have to dig deep and wide, but when they find it, word of mouth is a huge factor in online book sales.

  The online community is important for those not wanting to wade through it all, and there is actually a way to find quality writing without depending on large publishing houses and publicity machines, to the extent that some writers discovered by price-conscious readers have been offered contracts by large publishing houses; an important trend now is seen in authors who are hesitating to go with the contracts offered, as it may be more beneficial for them to continue to 'self-publish' because the large publishers have not had a reputation for paying the authors/creators what they are due.

  For the Amazon UK customers' rather raw feelings on all this (and publishers should really pay more attention to what is said), see the Agency pricing thread on their Kindle forums.  It's similar to what is seen on the U.S. forums but UK customers are even more angry about it because the increases by the Big5 publishers have been quite outrageous in the UK where general e-book pricing had been lower than it had been Amazon US's Kindlestore.

BESTSELLER E-BOOK listings for UK and US stores
  Here is the current Bestseller listing (paid and free) for Amazon UK,
  and here's the current Bestseller listing for for Amazon US.



Kindle 3's   (UK: Kindle 3's),   DX Graphite

Check often: Temporarily-free late-listed non-classics or recently published ones
  Guide to finding Free Kindle books and Sources.  Top 100 free bestsellers.
UK-Only: recently published non-classics, bestsellers, or highest-rated ones
    Also, UK customers should see the UK store's Top 100 free bestsellers.

Newspapers headline Amazon UK forum rebellion against Agency pricing

CUSTOMER ANGER AT AGENCY 'PRICE FIXING' IN KINDLE FORUM

That was the big headline at The Bookseller.com site yesterday when reporter Graeme Neill reported on the Amazon UK forum message thread that I pointed to the day before.

Besides accusing the publishers of "greediness" and vociferously suggesting that the actions of Hachette, Penguin and HarperCollins could lead to piracy when people had been happy to pay the earlier prices, they have started a boycott which seems a bit stronger than the one already causing innocent authors no small distress in the U.S.:
' "I can't believe I'm saying this . . . because I have never ever downloaded files illegally. Not even once. And now I'm considering it. Because if publishers want to rip ME off, maybe it's not so wrong to rip them off?" '
That, by Caroline P was a popular sentiment.  As I mentioned in the earlier report, one forum writer had been upset that "One book, Just After Sunset bought at under £5 the other day, was seen to be £17.99 today, a price shown as 'set by the publisher' as they decided to do in the U.S. (where some customers ignore it and still blame Amazon for the pricing)."

The Bookseller picked up that message (out of 452 that were there when I last looked -- and there are right now about 700 postings there).  After some forum members decided to give Kindle book reviews 1-star ratings due to what they considered sudden, heavy overpricing, Neill reports:
' The move by Hachette, Penguin and HarperCollins has lead [sic] to Amazon.co.uk's Kindle chart being dominated by non-agency publishers.

  Stephen Fry's The Fry Chronicles (Penguin, £12.99) has tumbled out of the top 20, while his first memoir, Moab is my Washpot (Random House, £2.69) was in the top 15 this morning (2nd November). '
While some of us feel this method of protesting is unfair to authors, there's little question that it's effective in bringing to the attention of the world the depth of unhappiness over the current raised pricing which is to be the same at all online e-book stores.

  To make it worse, a spokesperson at HarperCollins uttered an inept, meaningless statement that was like throwing oil on water:
' Experience has shown in the US, where the market is more mature, this is the best way to stimulate competition by offering good value to consumers and maximising the number of channels to market." '
  Stimulate competition? By making sure all online e-book stores charge the same higher price for an e-book ?  The UK has stronger regulations against what could be seen as price-fixing, and reporting the situation to agencies has been another method some forumners have used in the last week.

  However, in a posting that was just made as I write this, forumner Neilleeds advises the forum that, on the £17.99 book Just After Sunset "...the price has dropped to 50p below paperback for this now so the point is not as valid as it was!"  Maybe the many reports to regulatory agencies are having an effect.

  In the meantime, The Guardian's headline was "Kindle users revolt against delays to ebook editions."   Their focus is on "Angry Kindle fans" who "have sabotaged the Amazon rating of a bestselling new book, Game Change, an exposé of the 2008 US presidential elections, to punish its publisher for delaying the digital edition of the book until February.

  The newspaper reviews on that book have been highly positive but, the Guardian says, "the book has been punished with one-star reviews at Amazon.com from frustrated Kindle users" and Neill counted about 142 forum reviewers giving the book one star and writing that the publishers are shaming themselves by "excluding and alienating a huge market that would have bought your book if you weren't so shortsighted" and advising that topical books released later and no longer timely will never be bought now.

  Last year Amazon had predicted, during the U.S. equivalent of this reaction in the UK, that "authors get the most publicity at launch and need to strike while the iron is hot.  If readers can't get their preferred format at that moment, they may buy a different book or just not buy a book at all."

  For one thing, that also leaves time for would-be-readers to see any bad reviews or to find that this is no longer a book others are talking about and they drop the impulse to buy it.

  At that time last year, Simon & Schuster chief executive Carolyn Reidy had told the WSJ, "We believe some people will be disappointed.  But with new [electronic] readers coming and sales booming, we need to do this now, before the installed base of ebook reading devices gets to a size where doing it would be impossible."

Random House, who said No to the new fixed-higher-pricing of the Agency Plan and therefore was not allowed into the Apple iBook Store, is the largest publisher of all and has not joined the other large publishers in this UK phase of the Agency plan and appears to be thriving.

Background
For those new to the situation and interested in the background of the e-book pricing wars, the earlier stories posted here include:

  . WashPost: State AG probes Apple, Amazon over e-Book prices. What?
  . Amazon removes Macmillan books
  . Amazon surrenders to Macmillan and Steve Jobs
  . Steve Jobs pulls his puppet strings but says too much
  . Amazon plays hardball to keep lower pricing option
  . Why are some e-book prices higher than hardcover ones?


Kindle 3's   (UK: Kindle 3's),   DX Graphite

Check often: Temporarily-free late-listed non-classics or recently published ones
  Guide to finding Free Kindle books and Sources.  Top 100 free bestsellers.
UK-Only: recently published non-classics, bestsellers, or highest-rated ones
    Also, UK customers should see the UK store's Top 100 free bestsellers.

Amazon UK Switches to Agency Plan with 3 Publishers

As mentioned here on Oct. 15, Amazon told its UK customers about its battles to avoid the 'Agency Plan' created by Apple with the larger publishers and that the latter would 'require' online booksellers to accept the plan to fix prices to be the same at all online stores (notably higher in most cases).  See the recent story for details of what Amazon said to its customers in a posting on the Kindle forums.  The short version is:
' Recently, you may have heard that a small group of UK publishers will require booksellers to adopt an "agency model" for selling e-books. Under this model, publishers set the consumer price for each e-book and require any bookseller to sell at that price. This is unlike the traditional wholesale model that's been in place for decades, where booksellers set consumer prices.

It is indeed correct that this group of publishers will require Amazon and other UK booksellers to accept an agency model for e-books. We believe they will raise prices on e-books for consumers almost across the board. For a number of reasons, we think this is a damaging approach for readers, authors, booksellers and publishers alike. ... '

  But Bookseller.com reports it's come to pass in the U.K. now, also, with "publishers Hachette, HarperCollins and Penguin now setting their own e-book prices.  Customers buying an e-book from the Kindle store from any of the three publishers are told: "This price was set by the publisher." A Penguin spokesperson said: "I can confirm we are now on the agency model with Amazon as of today."

  Hachette, the leader of the 3 (or the one who required this first) switched to agency pricing in September. Bookseller says that Amazon is the first online e-bookseller to make the switch and that no Penguin or Hachette e-books are yet available for sale on either Waterstones.com or W H Smith's website.

  It seems they just withhold the e-books if the retailer refuses to go on the Agency plan.  With Amazon, the customers tend to blame Amazon, as they did in the U.S., if the e-books are not in the store and many posted on forums they'd rather have a choice and pay more than not have access to the books at all or have to find them elsewhere.  Most posted though that they didn't intend to pay the publishers' new higher prices, since they were often 50% higher.

  The reaction in the UK's forums is more angry than even what we saw in the U.S. forums.  One book, Just After Sunset bought at under £5 the other day, was seen to be £17.99 today, a price shown as 'set by the publisher' as they decided to do in the U.S. (where some customers ignore it and still blame Amazon for the pricing).  However, I just looked and they're removed the price for the Kindle edition and haven't replaced it yet. Also, Bookseller.com adds:
'A small number of HarperCollins' e-books are available at Waterstones.com and W H Smith, with a note from Waterstones.com indicating that loyalty card points do not now apply to e-book purchases.

  It is believed that an issue over loyalty card payments was behind the removal of Hachette titles from sale at Waterstones.com when the publishers switched to agency in September, suggesting that the wrinkes [sic] in the transition may soon be ironed out across all booksellers who agree to the new terms.  One retailer said: "It's still a bit fluid.  Everything is still being resolved."

The only publishers who have signed up to the agency model but have yet to implement its pricing are Canongate, Macmillan and Simon & Schuster. '
See the earlier story for more details and links to sourcing for the history of the e-book pricing wars.


Kindle 3's   (UK: Kindle 3's),   DX Graphite

Check often: Temporarily-free late-listed non-classics or recently published ones
  Guide to finding Free Kindle books and Sources.  Top 100 free bestsellers.
UK-Only: recently published non-classics, bestsellers, or highest-rated ones
    Also, UK customers should see the UK store's Top 100 free bestsellers.

WashPost: State AG probes Apple, Amazon over e-Book prices. What?

I was startled to see Amazon considered a price-raising or price-fixing culprit in this investigation by Connecticut Attorney General Richard Blumenthal over e-book prices (though some of us did expect an investigation or two sooner or later over the high-price agreements (with prices that were mandatory for some like Amazon).

 Amazon fought the price increases and when they lost, made a public statement about having to 'capitulate' and were said to be insisting on assurances that if they agreed to raise prices to KEEP the publishers' books at Amazon (because the Apple Agency contracts insisted on the publishers not giving lower pricing elsewhere) that Amazon would not then be undercut in pricing by another online store.

I wrote quite a bit about this while it was happening and sourced anything remotely controversial.

If you're interested in the background, the main stories posted here were:

  . Amazon removes Macmillan books

  . Amazon surrenders to Macmillan and Steve Jobs

  . Steve Jobs pulls his puppet strings but says too much

  . Amazon plays hardball to keep lower pricing option


(I'm now staying in a hotel after the flooding in the apartment meant that 7 monster furnace-like humidifers and liquid suction machines and all their hoses and heavy vacuum-cleaner sounds made the place uninhabitable.  It was 97 degrees in the apartment when I left last night, and contractors said no windows were to be opened as that would prevent the drying needed.  I'm moved after packing in 97-degree heat, so this blog article had to be short, but the links given should give an idea of the history of this pricing battle.)



Check often:  Temporarily-free late-listed non-classics or recently published ones
  Guide to finding Free Kindle books and Sources.  Top 100 free bestsellers.

Free Kindle books (non-classics). See them easily anytime. UPDATE2

UPDATED April 12, 2010 - Original posting April 4, at 10:42 PM
  I added a 2nd method of seeing latest free non-classics (latest free contemporary) but also needed to add that some international Kindle users in Europe, Canada and some other countries are in high wireless-cost areas, so Amazon charges about $2.30 for the otherwise free book, sorry to say.  Amazon hopes to be able to change this someday with low-cost local arrangements.

If you want to always be able to see the latest currently free non-classics Kindle books without waiting for someone to tell you which are free today, do bookmark these two pages:
  (1) the Latest Free Nonclassics page (shortcut http://bit.ly/latestfreenonclassics)) and
  (2) the Late-Listed Free Nonclassics page (shortcut http://bit.ly/latelistedfreenonclassics), to see the 55 to 65 non-classics or non-public domain books that are free at any particular time (very often only briefly)

 This set, in two views, is the main source for free-book information used for blogs though many will prefer newest ones pointed out daily.  However, you can catch them even earlier this way if you use the link before the new books are reported.  The free non-classics usually last a few days, some less, and some stay on for quite some time.

  While I omit the hundreds of 'excerpts' for the ongoing Amazon contest, be aware that a very few of the new free non-classics displayed on these pages are promoting a "Chapter" or two.  They are clearly marked but can still be missed.

  Although the first group is sorted by 'publication date,' Amazon's publishers will sometimes offer for free -- suddenly and temporarily -- books that were published even a year to 3 years ago.  So latest free ones can be in the middle.
  Often they're so new that they're listed as least-selling of course, so I've added a link for that method also.  Use these links whenever you want to, and you'll see quickly which ones are new though.

ALTERNATE VIEWS OF THE SET
  While at the page, you can choose at top right to see them sorted by Bestselling and Average Customer Rating as well.  I've used only one image for this article, as you will quickly see which currently free e-books might be of interest depending on genre and product descriptions there.

The new free books are dominated by the Christian Fiction genre, and some will find those inspiring while others are looking for more general-interest books or for other genres.

FREE BOOK HIGHLIGHTED IN IMAGE ABOVE
The book whose image you see for this blog article is Bite Me, by Parker Blue who is offering the book free as a promo for his more recent book.  Bite Me has 9 customer reviews averaging 4-1/2 stars.  The paperback is listed at $12.78 and the Audible audio version at $13.10.

The book is described as "An edgy book for teens that spans the gap between YA and adult fiction..." and, as with so many bestseller books today, it has a vampire-hunter theme.

[From original posting, unchanged]
FREE BOOKS THAT DISAPPEARED WITHIN A DAY, AND AGENCY-PLAN SOFTWARE CHANGES
There were temporarily-free Kindle books released as free the last couple of days which are currently missing from the Kindlestore lists -- there may have been a glitch that caused the listing of a bunch of HarperCollins free-books that are currently missing.  There are also longer-term free books that are temporarily missing due to the rather huge programming changes needed to convert the store price calculations to Agency for the Big5 publishers and all their many imprints, not easily identifiable usually as under the big tent of the larger publishers.

 So, missing books are likely due to programming changes being made (or errors) in the rush to program store-wide price calculation changes needed by the time of Applestore's opening Saturday to make sure prices are as high as Apple and Big 5 publishers insist they be from now on.

  The big switchover to Apple's Agency plan requires that iBookstore publishers get all other online bookstores to change to the higher-pricing Agency plan for their e-books as a condition for their inclusion in Apple's store.
  In previous blog entries I've noted there will be taxes on these also, as that is based on states where the publisher of the book has a presence.

 The larger publishers have been very pleased to find a new bookstore willing to (and even recommending that publishers) raise prices 30-50% while demanding that other online e-bookstores do as well.

 But that meant that other bookstores like Amazon's and Fictionwise are having to switch to the Agency plan with its higher customer-pricing.
 "Competition" has brought on non-competitive prices that are, coincidentally considerably higher.

 Therefore it's not super likely that HarperCollins, who just made an Agency agreement with Amazon, would be likely to have lots of free books for more than a day or two.  If they do bring those back, as a promo, it'll be a nice surprise, but they disappeared after one day -- and if they're not brought back, then it was entirely a network programming error.   We'll see.



See the ongoing Guide to finding Free or Low-Cost Kindle books and Sources
 There is also a page of links that confine searches to mid-range priced e-books for those looking for a larger selection of non-classics below $7.