Showing posts with label macmillan books removed. Show all posts
Showing posts with label macmillan books removed. Show all posts

Amazon surrenders to Macmillan and Steve Jobs


Brad Stone of the New York Times just tweeted that Amazon has "capitulated" (I'd say that was the right term) to Macmillan's terms.

I imagine a lot of stockholders may have called, concerned, no matter what the merits of the matter.
Here is Amazon's official statement to its Kindle Community.  It's best to see the FULL statement where it appears.

The main portion:
'We have expressed our strong disagreement and the seriousness of our disagreement by temporarily ceasing the sale of all Macmillan titles.

We want you to know that ultimately, however, we will have to capitulate and accept Macmillan's terms because Macmillan has a monopoly over their own titles, and we will want to offer them to you even at prices we believe are needlessly high for e-books.  Amazon customers will at that point decide for themselves whether they believe it's reasonable to pay $14.99 for a bestselling e-book... '

What happens between now and "ultimately" should be somewhat interesting.   I think that both Amazon and Macmillan will see a large slowdown in sales of e-books for MacMillan.

However, if they had done a compromise, or if they would do one, in which the pricing would be $15 for the FIRST month and then $9.99 after, most would be happy enough to either wait or buy.

As it is now, there will be resentment, affecting sales.

Steve Jobs pulls his puppet strings but says too much


" The prices will be the same"
.
See my earlier story yesterday for details, as this is an update to that.

The picture above is from the moment in the video'd interview when Steve Jobs needed to let Journal's Walt Mossberg know that Jobs already was completely sure that, although his own pricing for best sellers might be $14.99 vs Amazon's $9.99, that "Well, that won't be the case" (soon) and when pressed said that "the prices will be the same."

  He didn't mean that Apple would reduce its prices to match Amazon's.
But many of course felt that this must have been what he meant.  Here again is a transcript of this part of the video.
' In the video below, listen carefully to the Jan 27 conversation between The Wall Street Journal’s Walt Mossberg and Steve Jobs.  At one point Mossberg asks Steve Jobs about the price advantage ($9.99 @ Amazon vs $14.99 @ Apple’s iBooks) Kindle owners enjoy for certain Amazon.com ebook offerings.  Jobs tactfully corrects Mossberg.

Mossberg: “[first part is inaudible] why should she buy a book for $14.99 on your device [iPad] when she can buy one for $9.99 at Amazon [inaudible]?”
Steve Jobs: “Well, that won’t be the case.”
Mossberg: “You mean you [iBooks] won’t be $14.99 or they [Amazon] won’t be $9.99?”
Steve Jobs: “The prices will be the same.” '
A glimmer of discomfort was seen in Job's mouth as he turned his face away from Mossberg while somehow driven to disclose with a smile that he knew Amazon would have to meet the higher price.  It was a brag.  More to the point, it was a clear indication of what some would perceive as collusion to set higher, fixed pricing.

 Jobs went on to say that
'"Publishers are actually withholding their books from Amazon, because they're not happy with it."
 Offering the publishers a better percentage, Jobs cleverly asked them to set higher e-book prices (reported Jan. 26), which would then raise Apple's portion and, if the entire scheme is successful, bring in the publishers under his own tent.   [At link given here, click on top WSJ search result at Google]

  What is lost here is the great number of e-books which then would NOT be sold by anyone.  The very customers who made the Kindle and other e-readers such an unexpected success so far have been very clear in forums everywhere, including those focusing on other topics, that they will not pay this price.

  Amazon has researched the best selling points and of course would rather sell e-books than not, and a strong step is to get the crowd eager to buy them.   The results are seen in Amazon's company reports in a weak economy.  They have made e-reading attractive when prophets like Steve Jobs said e-readers were not a target area for lack of consumer interest in reading.

  Authors might be happy that the active reading audience is demonstrably larger these days.

 Macmillan is on record as in fear of the effect of e-books on its hard-cover book margins in a business where the margin with hard covers is large.

  According to discussions I saw today, Macmillan has long been opposed to the effect of e-book sales and has proposed that e-books be delayed SEVEN months after the release of the hard cover.  As mentioned, John Sargent, CEO of Macmillan "explained" to his crew today in the full-page ad why he is insisting on the new "agency" model focused on a $15 e-book for best sellers.

  Book sellers would be required to sell at the publisher's price, acting only as 'agent' for the publisher.

That is certainly one way to make sure e-books have no effect, a result somewhat attractive to Sargent when the margins on $9.99 e-books are so much smaller for the publisher than for its hardcover editions.  Amazon is said to pay publishers about 50% of the list price no matter what selling price Amazon chooses for the books.

  But under Sargent's plan to delay e-books for 7 months from book-release, people will no longer be interested when there are lackluster reviews during that time or just due to the passage of time and the avalanche of other new, interesting books being discussed.

  Macmillan can then cite the low percentage of e-books sold.  Steve Job's dream that people don't read books anymore would be fulfilled based on few sales at the higher prices that he asked publishers to set.

The first reaction I see today from a larger online business site is a column by Henry Blodget at Business Insider's Silicon Alley Insider, titled "Hey, John Sargent, CEO of Macmillan Books, Screw You!"   The more memorable quotes in an intense, highly logical article are:
'... First, to clarify what is happening here, you are already getting your money: You are selling ebooks to Amazon at whatever price you set ($10-$15), and Amazon is turning around and selling them at a loss, sometimes for $9.99. We're not against your charging what you want to for your books. We're against your telling Amazon what it has to charge for them.
. . .
First, if Macmillan collapses, so be it. Someone else (Amazon?) will happily publish whatever good books Macmillan would have published. Macmillan's editors will find other employers, perhaps at Amazon.

Second, the world is doing just fine, thanks. Good books will always be published. Perhaps not in precisely the same form, but they'll be published. And, thanks to Amazon's new low-cost distribution model, more of them will eventually be published than ever. We don't need someone like Macmillain sitting between us and good books.
. . . [Do read the entire column at the link given.]

Did Steve Jobs seduce you with that temporary "charge-whatever-you-want" speech? Well, Steve has been known to seduce people from time to time. Just imagine what will happen once Steve has put the Kindle out of business and Steve owns the ebook platform instead of Jeff Bezos. That's right: You'll get held up even worse than Jeff's holding you up today. Just ask the music industry. Careful what you wish for.

So, bottom line, John, take your $15 ebooks and shove them. We're with Amazon on this one. '

CLOSING THOUGHT
If Amazon just gave in to this kind of pricing manipulation, every other publisher would see that they could do what Macmillan did.

That would be the immediate death of the $10 e-book. And Steve Jobs would continue smiling.

For him, it’s all a game.  His specialty is cornering the market when he’s interested.  He doesn’t care about customers who read.  watch his disdain for the meaningfulness of e-ink's 1-2 weeks of battery power vs the iPad’s 10 hours.  He impatiently explains that readers can just plug it in and charge it then.

  I see.   Sure, I'd rather carry my charger around than not.

Amazon removes Macmillan books


Amazon Pulls Macmillan Books Over E-Book Price Disagreement.

Also see later Update of 1/31.

  NY Times's Brad Stone reports that Venture Beat and other blogs noticed that searches for Macmillan books on Friday night showed those books gone from the site.

  Venture Beat writes that "We found Cory Doctorow’s Little Brother, but his new novel Makers and his popular debut, Down and Out in the Magic Kingdom, have been removed. Robert Jordan’s entire Wheel of Time series of fantasy novels is gone, except for 2005’s The Knife of Dreams.  You get inks to other sellers. But Amazon has stopped carrying them."
  They are still listed at Amazon.ca and Amazon.co.uk.  Some were hoping
that this was a just a "glitch."

Brad Stone was able to talk to someone in the industry who said this is due to a disagreement between Amazon and book publishers, a situation which has seen two major book publishers recently pulling e-books from being released at the same time as hardcover books.

  While insisting that e-books are a miniscule portion of book sales, these publishers also say that e-books "cannibalize" hard cover sales.  (In some quarters, you apparently can have it both ways when handing out quotes.)

I've written that there've been reports that publishers, unhappy with Amazon's low $9.99 (U.S.) price for most best NY Times sellers, are fearful that customers will come to feel that this is the proper price for books, thereby "cheapening" (in the publishers' eyes) the value of publisher offerings.  Well, yes, they'd be cheaper than publishers want.

Most are aware that electronic versions of books, once operating costs have been recouped, are pure gravy.  There's no need for additional printings, involving cost of paper, distribution, storage, delivery, etc.
  Neverheless they want the same or very similar prices as charged for hard cover books, as that would be an even better margin for them, and they don't want to lose that.

The NYTimes's Stone explains:
' Macmillan, like other publishers, has asked Amazon to raise the price of electronic books from $9.99 to around $15. Amazon is expressing its strong disagreement by temporarily removing Macmillan books, said this person, who did not want to be quoted by name because of the sensitivity of the matter.
. . .
  It’s not clear yet if publishers can withhold books from Amazon while giving them to other parties like Apple. I’ve spoken to two antitrust lawyers who say it could raise legal issues. '
Steve Jobs did meet with several publishers to offer them a better percentage of sales, but in order to make this more profitable for Apple when agreeing to charge the publishers less, Jobs wants the money to come from book buyers.

  According to Wall Street Journal articles quoted earlier here, Jobs has asked publishers to set their prices higher.  Walt Mossberg of the Wall St. Journal, knowing that Amazon will be offering the Kindle for iPad app in Apple's store and that customers can decide to buy from Amazon instead, asked Jobs the other day, in a video'd interview by Boomtown's Kara Swisher, why customers would pay Apple's book prices when they could buy at a considerably lower cost from Amazon.  Here's a transcribed excerpt from Benzinga.com
' In the video below, listen carefully to the Jan 27 conversation between The Wall Street Journal’s Walt Mossberg and Steve Jobs.  At one point Mossberg asks Steve Jobs about the price advantage ($9.99 @ Amazon vs $14.99 @ Apple’s iBooks) Kindle owners enjoy for certain Amazon.com ebook offerings.  Jobs tactfully corrects Mossberg.

Mossberg: “[first part is inaudible] why should she buy a book for $14.99 on your device [iPad] when she can buy one for $9.99 at Amazon [inaudible]?”
Steve Jobs: “Well, that won’t be the case.”
Mossberg: “You mean you [iBooks] won’t be $14.99 or they [Amazon] won’t be $9.99?”
Steve Jobs: “The prices will be the same.” '
This is fairly Machiavellian.  While people have been wondering what Jobs meant and at least one online article optimistically wrote that Jobs apparently was willing to lower his prices to match Amazon's, Jobs was actually saying, though not explicitly, that either Amazon was not going to be able to sell them below $15 anymore or that Amazon might not then be able to sell them at all if Amazon didn't agree to the higher price now that the publisher could just sell them all at Apple).  Jobs apparently felt that Amazon would have to give in and sell the books at the same price Steve Jobs had set.  Some publishers seem to feel Steve Jobs will protect their margins and that he won't insist on more controls for that service.

 Job's statement reminds me of Mafia-speak.  Watch the videoclips to note the turning away of the head and the smile when he says that Amazon's prices and his will be the same.

There's more in that video'd interview with Steve Jobs, who seems to have decided that others' preferences or values have no worth if they don't coincide with his.
  On January 15, 2008, two years ago, Jobs had this to say, to John Markoff of the NY Times
' Today he had a wide range of observations on the industry, including the Amazon Kindle book reader, which he said would go nowhere largely because Americans have stopped reading.

“It doesn’t matter how good or bad the product is, the fact is that people don’t read anymore,” he said. “Forty percent of the people in the U.S. read one book or less last year. The whole conception is flawed at the top because people don’t read anymore.” '
  Despite His dismissal of the other 60% as meaningless for his business, he'd have seen that the Kindle went 'somewhere' after all, bringing 23 other e-reader vendors trailing behind at CES 2010 in San Francisco.   This brush-off routine may explain his similar dismissal of differences in useful battery time when he said the following to Walt Mossberg in that interview -- but first he says more about the pricing differences:
' "Publishers are actually withholding their books from Amazon, because they're not happy with it," Jobs added.  The comment carried a different tone from his keynote, when Jobs complimented Amazon for pioneering the e-book market with the Kindle.
. . .
As for the device's uptime when reading e-books, Jobs said he believes the 10 hours provided will be more than enough for most users.  He discredited Mossberg's suggestion that a backlit LCD display, versus the e-ink on the Amazon Kindle, produces a "battery cost."

"You know, there isn't," Jobs said. "Because you just end up plugging it in. You end up docking it or whatever you're going to do with it. It's not a big deal. Ten hours is a long time. Because you're not going to read for 10 hours." '
  Jobs seems to be saying that e-book customers would not bother using the tablet in other ways between reading sessions, maybe because he concentrates on his basic thought that people just don't read enough to worry over things like battery time on a multi-purpose device, just as he insisted that "people don't read anymore."